We believe transparency is essential. Learn how we collect, use and protect information when you use our blockchain investigation platform.
This Privacy Policy explains how we collect, use, process and protect information when you access or use our website and blockchain investigation services.
By using our services, you acknowledge the practices described in this Privacy Policy.
Depending on how you use the platform, we may collect information such as your email address, contact details and information you voluntarily provide when communicating with us.
We may also collect technical information such as IP address, browser type, device information, operating system and basic website usage data.
Our services may process publicly available blockchain information, including wallet addresses, transaction hashes, token transfers, balances and transaction relationships.
Blockchain data is generally public by design and may already be permanently recorded on the relevant blockchain network.
We may use collected information to provide, maintain and improve our services, respond to inquiries and provide customer support.
Information may also be used to detect abuse, protect the security of our platform, understand service usage and improve the user experience.
When you submit a public wallet address or transaction hash for analysis, the information may be processed by our systems and relevant blockchain data providers in order to return investigation results.
A wallet address should not be considered anonymous simply because it does not directly contain a person's name.
We may use cookies and similar technologies to operate the website, remember preferences, understand website usage and improve our services.
Where required by applicable law, we will request the appropriate consent before using non-essential cookies or analytics technologies.
We may use third-party providers for hosting, analytics, blockchain data, infrastructure, communication and other technical services.
These providers may process information on our behalf where necessary to provide their services.
We take reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure or destruction.
However, no internet service or method of electronic transmission can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining security and complying with legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Depending on your location and applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion or restriction of certain processing.
Requests can be submitted through our contact page.
Our services are not intended for children who are not legally permitted to use the service under applicable law.
We do not knowingly collect personal information from children in violation of applicable legal requirements.
Depending on the location of our service providers and infrastructure, information may be processed in countries other than the country where you live.
Where required, appropriate safeguards will be used for international transfers of personal information.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.
Any updated version will be published on this page with a revised effective date.
If you have questions about this Privacy Policy or how your information is handled, please contact our team.
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